Get financial support in case of accidental injury, disability, or death protect yourself and your loved ones from life’s sudden turns.
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F.A.Q
Frequently asked questions
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Zurich General Takaful Malaysia Berhad will revert within seven (7) working days from the last document received.
- Duly Completed Claim Form
- Certified True Copy of Death Certificate (for death claim)
- Certified True Copy of Post-Mortem Report (for death claim)
- Medical specialist report and assessment of the disability done within 12 months after the date of accident (for permanent disablement claim)
- Photos for total loss by physical severance / amputated (for permanent disablement claim)
- Medical report and any other documents to support the claim
- Copy of police report on the alleged accident (if any)
If you have inquiries regarding to the Credit Shield Protection product, you may email to Moby Insure Support team at cs@mobyinsure.com
Small Amount shall mean any amount below Ringgit Malaysia Ten (RM10) arises from contribution excess, cancellation, surplus distribution or claims that are to be made other than by way of electronic payment. The Small Amount shall be channeled to charity. However, if You decide otherwise, You are required to submit a formal request to Us. We may review the applicability of the above stated small amount and any change to the amount will be subjected to Our Shariah Committee approval.
Yes, you will received an e-Takaful certificate via email from Moby Islamic, once your BNPL application had been approved by Moby Islamic.
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- Moby Money Sdn. Bhd. and Aira Fintech Sdn. Bhd. are both registered agent of Zurich General Malaysia Berhad, Zurich General Takaful Malaysia Berhad and Etiqa General Takaful Berhad.
- Moby Money Sdn. Bhd. serves as a platform partner for Senangnvs Sdn. Bhd., an appointed takaful/insurance agent of Takaful Ikhlas General Berhad, and for Platform 2022 Sdn. Bhd., an appointed takaful/insurance agent of Syarikat Takaful Malaysia Berhad.
- The insurance policy or takaful certificate is underwritten by your chosen insurer or takaful operator.
- You can also buy similar products commission-free or with a rebate on commission directly from the insurer or takaful operator.
- The benefit(s) payable under eligible product is protected by PIDM up to limits. Please refer to PIDM's TIPS Brochure or visit PIDM website.